This portal is being designed to make the entire task of booking a courier service, making a payment and tracking the shipment effortless. The main pain points of "lack of visibility" and "lack of transparency" are being avoided by making sure the portal gives clarity on the state of the package, price ranges and the live location of the package. The portal also helps with managing orders and maintaining historical data. This helps in better customer experience as the user gets a much better personalized experience while dealing with the courier service. "Too much information" was another issue with the current portal and that can be fixed by redesign of the entire portal both from a brand stand point as well usability.
Work flow
Low fidelity
Medium fidelity
High fidelity
Desktop version
Desktop version
Desktop version
Mobile version
Mobile version
Mobile version
